A Way Home with Elizabeth Pullman - Bosley Real Estate Ltd. Brokerage - Homes and houses for sale in Toronto including Cabbagetown, The Annex, Danforth Village, Lawrence Park and Riverdale

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11 December 2019
Bosley Real Estate

A Way Home with Elizabeth Pullman

Bosley agents know the cornerstones of strong communities are the large hearts who live within them. That’s why we take great pride in our team members like Elizabeth Pullman, whose commitment and heart are matched only by her lively spirit. 

For Elizabeth, the desire to give back and help her neighbours find peace is a top priority - one which garners a great deal of fulfillment. Today, we learn about how she joined the Bosley family, and how volunteering for her local Hospice Care Centre has changed the way she approaches her work — and life. 

Hi Elizabeth! Tell us a little bit about yourself! How did you get into real estate, what did you do before, and how did you come to join Bosley?

I grew up working in the restaurant industry - my family has had a restaurant since I was six. I also worked in a paper factory making paper for eight years and was doing property management for some residential and commercial properties my family owns.After selling our restaurant, the Little Red Rooster, I spoke with Doug Rempel - my now manager at Bosley - who I knew as a restaurant customer and he mentioned I should get into real estate.

I didn't know anything about Bosley at the time (because that's the only office we have down here) and I wasn't really paying attention to real estate, but I got my license and the following month I called into Bosley and started working there not long after.I live and work in Niagara Falls but also cover Niagara on the Lake and St. Catharines. Three beautiful communities.

They are, indeed. So then what really motivated you to become a hospice care provider and volunteer? 

Someone that I knew at one of my other jobs had a father who was in hospice care – he was in for a while ...went in and came back out a couple of times– and she would say to me how amazing the people are and how, when it was time for her father to pass, they actually wheeled his bed outside so that he could pass away outdoors because he just loved being outside. Now I'm actually a home volunteer, so I work with people who are not in the hospice building but are choosing to stay at home – usually to give their primary caregiver a break. 

I've always been a person who's tried to volunteer for things, I help at my church, I see something on Facebook asking for volunteers and if I'm not doing anything that day I'll definitely jump at the opportunity– but hospice was something different. You know, I'd lost different people in my life before then and I decided to sign up for the training. It's actually a 6-week training process that you have to go through - including watching videos of people passing away - because you could very easily experience it in your work. It triggered a lot of growth in me.

What impact do you think that growth has had on the work you’re doing?

As far as impact, well I received an award from the city of Niagara Falls for volunteering with Hospice, as well as an invitation to join their recognition night.  I try to get other people to volunteer there as well because I feel like its a place where you go when you know you're going to die - so it just comes down to creating a comfort level for people. It's a dignity thing and you learn a lot about yourself from the training and just dealing with death...I don't know how else to describe it.

People ask me why I would put myself through something that can be so emotionally heavy. My own father even asked me one day after I returned home upset from visiting a 4-year client of mine who was about to pass away. I just told him that I want to give back. I've been blessed with a great family and a great life so I want to give back to people because there's a lot of them out there who need it.

Inspiring. Would you say you’re able to apply the insights you gain from your volunteer work to the home buying and home selling process?

It’s entirely a compassion thing. I'm a compassionate person and I want to make things – especially when dealing with older people – as easy as I can, especially if they've lost a loved one or are selling their home due to the loss of a loved one. I just feel like there's such a big compassion element. I get super involved with people and I love these connections as opposed to even the money factor. I just enjoy helping people achieve their end game and making them happy.

Amazing. What does the future hold for the important work that you’re doing in hospice care?

I’d like to try to take on more clients. Usually, we just have one, but I wish I could take on more. As I said though, I try and do a lot of their fundraising. There's a lot that can be done and as I said, I try and get other people to go volunteer. But again, it's a 6-week training program and you have to be emotionally ready to take it. They won't even let you train if you've lost someone close to you within the last year, and you have to be prepared to talk about your emotions as well. So it’s not easy, but extremely rewarding. To me, community building is everything. If I can help just one person that's enough to know I've made a difference.

Elizabeth has a fundamental understanding of the impact death can play in people’s lives, especially when it comes to making a big decision like selling or purchasing a home. Taking the time to consider how a stressful situation might make a client feel is a trait Elizabeth excels at. She can identify where pain points may be and will try her best to help her clients navigate them successfully. 

The health and wellness of your loved ones can play a significant role in your decision to purchase a new home. Thanks to Elizabeth’s big heart and exposure to those who suffer from loss, she understands the meaning of compassion and the role it plays in the real estate world. Helping people purchase a new home ultimately comes down to connecting with clients on a level that feels genuine and supportive - it’s the Bosley way. So whether it’s the rush of the holiday season that encourages you to give back or experiences like the ones Elizabeth has shared — we hope you can find a volunteer opportunity that changes your perspective as well.